Privacy Policy

    Privacy Policy

    Effective date: 1 April 2023

    Robogram International Pte. Ltd. (referred to as “us”, “we”, or “our” in this Privacy Policy) operates the https://www.robogram.org website (the “Service”).

    This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
    We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

    List of Personal Data Collected

  • Email address
  • First name and last name (parent)
  • First name and last name (child)
  • Phone number
  • Address, Postal code, City
  • Cookies and Usage Data

    • Purpose of Data Collection & Use

  • To provide and maintain our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues.

    • Retention of Data

  • Robogram International Pte. Ltd. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

    • Data Protection Rights Under General Data Protection Regulation (GDPR)

    Robogram International Pte. Ltd. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
    If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please contact us.
    In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Robogram International Pte. Ltd. relied on your consent to process your personal information.

    • Please note that we may ask you to verify your identity before responding to such requests.
    You have the right to complain to the Data Protection Authority about our collection and use of your Personal Data.

    Service Providers

    We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
    These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

    Analytics

    We may use third-party Service Providers to monitor and analyze the use of our Service.
  • Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
    • You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

    Behavioral Remarketing

    Robogram International Pte. Ltd. may use remarketing services to advertise on third party websites to you after you have visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

    Google AdWords: Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/adsGoogle also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

    Facebook: Facebook remarketing service may be provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA (http://www.aboutads.info/choices/), the Digital Advertising Alliance of Canada in Canada (http://youradchoices.ca/) or the European Interactive Digital Advertising Alliance in Europe (http://www.youronlinechoices.eu/) or opt-out using your mobile device settings.
    For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

    Payments

    We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
    The payment processors we work with are:
  • PayPal: Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

    • Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
    We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes.
    Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us

    You can use company services and report complaints regarding all personal data protection to responsible personal or division data responsible. The company will provide sufficient answers quickly to the subject of reports from users.
    Please contact us if you need reporting or consultation on misuse of other personal data.
    E mail: support@robogram.org